Get in touch
From quick fixes to full care — we’ve got your back, every step of the way.
Since 2016, WPGuardia™ has been helping businesses take the stress out of WordPress. We specialize in one-off fixes and monthly care plans that cover everything from security and hosting to migrations and WooCommerce management. Operating from Lahore and Kuala Lumpur, our strategically positioned teams provide genuine 24/7 support across multiple time zones.
Based in Lahore and Kuala Lumpur, our team is ready to support your website — wherever you are.
Expert phone support
Connect directly with our WordPress specialists via phone for tailored guidance. Available 24/7 across time zones to resolve complex issues or strategize long-term care.
Priority live chat
Urgent malware, downtime, or checkout failure? Launch a live chat for real-time troubleshooting with our senior engineers—with typical response times under two minutes during business hours.
Submit a support ticket
Submit non-urgent tasks (e.g., plugin audits, migrations) using our support ticketing system. We respond to non-urgent requests within 15 minutes and provide regular progress updates throughout resolution.
Complaint resolution protocol
At WPGuardia™, we uphold the highest standards of accountability and transparency. To address concerns formally, please submit detailed complaints via email to complains@wpguardia.com with the subject line “Complaint”, including relevant evidence (screenshots, logs, correspondence) and your desired resolution. A senior manager will acknowledge receipt within 24 hours and resolve the matter within 3 business days.
If unresolved, escalate via registered post to:
WPGuardia™
Attn: Board of Directors
83N, Model Town Extension, Lahore 54700, Pakistan.
Include all prior communications for an independent director review, concluded within 5 business days.
Should dissatisfaction persist, WPGuardia™ will initiate binding arbitration through an accredited mediator, whose decision both parties agree to honor. All proceedings adhere to GDPR guidelines, ensuring strict confidentiality and data protection. Trust is paramount—we resolve disputes with integrity, precision, and respect.
Abuse & phishing reports
To report phishing, spam, malware, or abusive activity involving sites under our management, email abuse@wpguardia.com with the subject line “Abuse Report”. Include:
Full URL(s) of the offending content
Screenshots, email headers, or server logs (if applicable)
Timestamp of the incident
Our Security Operations Center (SOC) investigates all reports within 2 hours and initiates takedowns, blacklist removals, or legal escalation as needed.
All submissions are handled under GDPR guidelines. We collaborate with global CERT teams and regulatory bodies to enforce swift, lawful resolutions.
Global presence means we’re always online when you need us.
Join the WordPress rescue squad
We’re assembling elite tech squads in Lahore and Kuala Lumpur to defend websites from chaos. If you’ve battled plugins, tamed servers, or outsmarted hackers for 3+ years, send your CV + battle plan to career@wpguardia.com.
We hire dedicated in-house professionals, not agencies or contractors.
